Privacy Policy

Welcome to Independent Online Hub ("we," "us," or "our"). Operating through our website independentonlinehub.in, we provide specialized business compliance, documentation, and technical services including Company Registration, GST Registration, Trademark Registration, FSSAI Licensing, ITR Filing, and Digital Marketing.

We highly value your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

1. Information We Collect

To provide you with our specialized services effectively, we collect various types of information, including but not limited to:

• Personal Details: Name, email address, phone number, and residential address.
• Business & KYC Documentation: PAN cards, Aadhaar cards, business address proofs (electricity bills/rent agreements), passport-size photographs, and existing business registration details.
• Voluntary Communication: Information submitted through our website forms, emails, WhatsApp chats, or phone calls.
• Technical Data: IP address, browser type, device information, and usage data collected automatically via cookies.

2. How We Use Your Information

We use the collected information strictly for legitimate business and legal compliance purposes, including:

• Processing and fulfilling your requested services (e.g., filing tax returns, submitting registration forms to government portals).
• Communicating with you regarding your application status and providing customer support.
• Sending you important administrative updates, invoices, and service-related notifications.
• Improving our website functionality, user experience, and IT service offerings.

3. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences, understand website traffic, and ensure our site functions securely and correctly. You can choose to disable cookies through your browser settings; however, doing so may limit your ability to use certain features of our website.

4. KYC / Document Handling

Given the highly sensitive nature of the services we provide (taxation, company incorporation, trademarks), we handle your KYC and business documents with the utmost confidentiality:

• Purpose Limitation: Your documents are used exclusively for filing applications with the respective government authorities (e.g., MCA, Income Tax Department, FSSAI).
• No Unauthorized Use: We do not use your personal identity documents or financial records for any purpose other than what you have explicitly authorized us to execute.

5. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. Your data is only shared under the following circumstances:

• Government Authorities: We submit your data directly to official government portals to fulfill your registration and compliance services.
• Trusted Partners: We may share necessary data with trusted third-party partners (like payment gateways) strictly to facilitate our services securely.
• Legal Obligations: We may disclose information if required by law, court order, or to protect the rights and safety of Independent Online Hub and our users.

6. Data Retention

We retain your personal information and documents only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by Indian tax, corporate, and digital laws. Once your data is no longer needed for legal or operational purposes, it is securely archived, deleted, or anonymized.

7. Data Security

We implement robust administrative, technical, and physical security measures to protect your personal and business data from unauthorized access, loss, or alteration. While we strive to use commercially acceptable means to protect your information (including secure servers), please note that no method of digital transmission over the internet is 100% secure.

8. Third-Party Services

Our website may contain links to third-party websites or services (e.g., government portals, social media pages). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit before submitting personal data.

9. User Rights

Depending on your jurisdiction and applicable Indian laws, you have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your data (subject to our legal obligations to retain specific records for tax and government compliance).

10. Children's Privacy

Our business services are intended for individuals who are at least 18 years of age and capable of entering into legally binding contracts. We do not knowingly collect personal information from children under 18. If we become aware that we have gathered such data, we will delete it promptly.

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our operational practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date at the top. We encourage you to review this page periodically.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, our KYC handling, or your personal data, please contact us at: